Accessible Version

The Brantford Police Service views the complaint process as a means of maintaining public accountability, correcting police misconduct, and improving police services to the community. If you have a question or concern about the conduct of any of our officers, you are encouraged to attend at the Brantford Police Service to speak to a supervisor who may be able satisfactorily resolve your issues before entering the formal complaints process.

Types of Complaints:

  • Policies of, or services provided by a police service, or
  • Conduct of a police officer.

Making a Complaint:

Information on the complaints process can be found at Complaints may be made by submitting them directly to the Office of the Independent Police Review Director by mail or electronically through their website.
Alternatively, you may attend at the Brantford Police Service and speak to a supervisor in person who will explain the complaint process, provide you the forms, or possibly resolve your complaint by providing answers to your questions or concerns.
Pamphlets outlining the procedure for making a complaint are available at the front desk of the Brantford Police Service, or at any police station. Complaints must be filed within six months of the incident occurring.
The Brantford Police Services Board receives regular reports from the Chief of Police and reviews the administration of the complaints system.